“What we've really liked about the Radically team is that they took the time to listen to us, understand the circumstances, the things that we wanted to do, our priorities, and they really adjusted their model to that. That is something that we've really appreciated.”

“Radically helped us design an operating model that was not imposed on us. They gave us the framework, challenged our thinking, brought the right voices into the room, and helped us create something we could genuinely own.”

"They explained that nothing is a formula. They asked us what challenges we faced and observed how we work on a day-to-day basis, and then walked beside us they helped us continually improve. They're very much a “walk alongside you” partner. I was surprised at how easily they slotted in with our culture." 

Radically helped us move from a mismatch between strategy and delivery to a clear, committed plan that balances demand with capacity. They brought the right people into the room, surfaced dependencies earlier, and helped us achieve more at a much faster pace.

Radically brought the objective view we needed: where we were strong, where we could be better, and what we had not yet seen ourselves. Their external perspective and broad industry experience helped us sharpen our execution and put the business on a very different growth path.

Radically helped us redesign our operating model so we could move closer to the customer, work faster, and become more adaptive to what customers need. They did not just provide a design and leave us to it. They worked beside our teams from design through to implementation, helping us build new habits that are now producing real results.

Radically helped us deliver the operating model at the heart of our integration, bringing two businesses together faster than we expected. They sat within our leadership team, helped us organise ourselves, make decisions transparently, and build a single Mercury with one culture, one team and one technology stack.